Frequently Asked Questions
Everything you need to know about shopping with Johnsons.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Do you offer international shipping?
Yes, Johnsons ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated during the checkout process.
How should I care for my Johnsons apparel?
To maintain the quality of your garments, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying helps preserve fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.